My husband was looking online at Zillow on a Saturday afternoon and asked a question about a house via the site. The phone rang 5 minutes later and it was the start of a wonderful relationship with Carol Costanzo! She spent many hours taking us thru homes and talking to us about the areas in and around Charlottesville. She is very professional and knowledgeable about all aspects of buying a home and has many contacts if need be, to check out different systems in the home before you buy. We looked for quite some time while trying to sell our home, and in the process there were homes we liked that sold before we could buy. Carol always said, "When it's meant to be it will happen and be the right house." She was always positive and cheerful even when I was not so hopeful! My husband and I sold our home in Wisconsin while in Dubai. I contacted Carol from Dubai about a house we had seen previously and she tried to FaceTime us while at the home for a walk through. When that didn't work because of the connection, she took 38 wonderful videos with expert commentary of the home. We put an offer in and got the house while in Dubai!!! She has multiple times gone above and beyond for us!! She cares about you as a person and not just a sale!! Having now been in our house for a month, Carol is still a big help and ready to answer any questions we have about services in the area! She is more than a realtor, she is a good friend!!
Carol was a great realtor from start to finish. At our first meeting she explained the whole process and gave a realistic time frame on how long the sale would take. She also explained how everything works in regard to advertising the house, the staging of the house, and all the important items that need to be taken care of. Once all that was done, Carol and her team really took care of the rest and my wife and I did not have to think too much of the details. I would recommend Carol for any home sale that you are thinking of, it was a great experience.
I can't say enough about Carol. Without her knowledge and expertise our purchase of a second home and our first foray into that would have fallen through. She went way beyond the call of duty to ensure that the process was as seamless as possible. She took on her role and stepped in to cover the shortfall of others involved in the process. She is amenable, forthright and very approachable. If you get her on your side then you are very lucky. My family is very glad we found her on Zillow. She definitely lived up to the hype and more. Thank you very much Carol. We truly appreciate your attention to detail and for going way beyond the call of duty to ensure we closed despite some of the hiccups.
I cannot imagine having a better experience buying and selling than we had with Carol. She helped not only manage all the fine details of the contract but also all the emotions that go along with the buying and selling. She was always beyond accommodating with our requests to view a potential property, offered great insight on the pro's and con's of what the property had to offer, and with her many years of experience we always knew we were in the best hands.
We used Carol Costanzo's service 3 times. I would think that alone would tell you how impressed we were with her knowledge and hard work.
Carol helped us buy and sell a property in Charlottesville from out-of-town. We were very glad to have her as our agent because with her always being on top of things, the whole process became seamless. From virtual tours to checking in on our property while we weren’t there, she went above and beyond for both of our transactions. We feel lucky to work with someone like her that we can completely rely on. She is very knowledgeable, responsive and kind. We highly recommend her!