She is extremely knowledgeable of the housing market in the Charlottesville area. Carol worked hard to identify and show us houses that had the aspects of what we wanted for our next home. We were from out of the area and Carol went out of her way to accommodate us to see houses. She was also patient since we took awhile to find just the right house. Carol is delightful to work with and an impressive businesswoman. She does her homework in going into negotiations. Our experience with Carol has been exceptional!